Topics for the Conference
- Services Marketing
- Service Operations Management
- Human Resource Management in Services
- Service Leadership
- Service Quality
- Customer Relationship Management
- E-services
- Technology in Services
- Globalization of Services
- Management of Public and Non-profit Services
- Case Studiess in Services-marketing and Management-related
Call for Abstracts
The deadline for the submission of abstracts has lapsed. For assistance, please contact the conference manager at servsig2005@inmeet.com.sg.
Please note that there will be no final manuscript submission for SERVSIG 2005. Only the abstracts will be printed for the conference.